1. Purpose and Scope of Data Collection
The primary data collected on the website https://dichvumarketingonline.com/ includes emails, phone numbers, customer addresses, etc. This is the information that Cosagency requires customers to provide when submitting inquiries to https://dichvumarketingonline.com/ for support or consultation regarding the products/services of Cosagency.
Customers are responsible for securing and retaining their own contact details and email accounts. In addition, customers are responsible for promptly notifying the website https://dichvumarketingonline.com/ about any unauthorized use, misuse, or security breaches involving their registered username and password by third parties to ensure proper resolution.
2. Scope of Information Usage
The company uses customer information for the following purposes:
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Providing product/service information to customers upon request;
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Sending marketing and promotional emails related to our goods/services;
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Sending notifications related to the interactions between the website https://dichvumarketingonline.com/ and customers when necessary;
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Contacting and resolving issues with customers in special cases;
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Not using customers’ personal information for purposes other than verification and communication related to transactions on https://dichvumarketingonline.com/;
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In cases where judicial authorities request information such as: the Procuracy, the Court, or the Police for investigation related to legal violations.
3. Information Storage Duration
Customers’ personal data will be stored until a deletion request is made. Otherwise, in all cases, customers’ personal information will be securely stored on the servers of https://dichvumarketingonline.com/.
4. Address of the Entity Collecting and Managing Personal Information
Cos Agency
Address: No. 2, Street 6B, Binh Tri Dong B Ward, Binh Tan District
Phone: 098.5850.122
5. Means and Tools for Users to Access and Modify Personal Data
Customers have the right to check, update, adjust, or delete their personal information by logging into their accounts and modifying their details, or by requesting Cosagency to process such changes.
Customers have the right to submit complaints regarding personal data privacy and are encouraged to contact the website administrator at https://dichvumarketingonline.com/. Upon receiving feedback, we will verify the information; if the complaint is valid, Cosagency will implement appropriate measures.
6. Commitment to Protecting Customers’ Personal Information
Customers’ personal information on https://dichvumarketingonline.com/ is strictly protected by Cosagency in accordance with the company’s personal data protection policy. Data collection and usage are conducted only with customer consent, except as mandated otherwise by law.
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Not using, transferring, supplying, or disclosing customers’ personal information to any third party without customer consent.
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In the event of a server attack by hackers resulting in data loss, https://dichvumarketingonline.com/ will notify the authorities and affected customers.
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Absolute confidentiality of all customers’ online transaction information, including invoices and digitized documents on https://dichvumarketingonline.com/.
Cosagency requires individuals registering to purchase or use services to provide full and accurate information. Cosagency is not responsible for, and will not resolve, complaints arising from inaccurate customer-provided information.